WASHINGTON (Reuters) – U.S. customer complaints against banking institutions dropped by nearly a third last year, while complaints against payday loan providers significantly more than doubled, based on information released on Thursday by the bbb.
The information, which track customer complaints much more than 4,000 industry groups, revealed a rise of 6 % to 894,868 general last year, but registered more dramatic swings in a few key monetary solution sectors.
Banks received the number that is fifth-largest of last year, but saw a fall of 30 % from 2010.
The complaints) are small compared to how criticized the banks have been over the past 36 months,” said Jaret Seiberg, a senior policy analyst at Guggenheim Securities’ Washington Research Group“To me, the overwhelming story here is that the numbers.